When a payment does not go through
Payments
Use a safe, methodical checklist when a card, checkout, or cashless payment does not work as expected.
3 current guides · checked against official sources
Guides
Short answer first.
01Why Won’t My Foreign Card Work on a Japanese Website?Diagnose 3-D Secure, issuer blocks, form rules and merchant-specific card limits.02What Happens If My IC Card Doesn’t Have Enough Money at the Exit?How to get through the gate when Suica or PASMO does not have enough balance.03Can Two People Use the Same Suica Card in Japan?No. One Suica or other IC card normally records one person’s train or subway journey. See what couples and families should use instead.