Check-in, storage and stays
Hotels
A hotel can solve many travel problems—if you know what is normal to ask and what needs confirmation first.
5 current guides · checked against official sources
Guides
Short answer first.
01Can a Hotel in Japan Store My Luggage Before Check-In?What hotels usually accept before check-in, the common restrictions, and what to ask.02Why Is My Hotel Asking for My Passport in Japan?Why many visitors without a Japanese address are asked to show a passport at check-in.03My Hotel Can’t Receive Forwarded Luggage — What Now?What to do before or after shipping when a hotel cannot accept luggage, with Yamato contact steps and storage options for bags you still have.04Can I Send Luggage to a Self-Check-In or Unmanned Hotel in Japan?Confirm who can receive your suitcase at a self-check-in hotel, check Yamato’s service conditions, and choose pickup or storage if reception is unstaffed.05Can My Hotel Receive an Amazon Package Before I Arrive in Japan?The question to ask before sending an Amazon.co.jp order to a hotel.